Coffee Machine Repair – Frequently Asked Questions (FAQs)

Have questions about repairing your coffee machine? You’re not alone. At Coffee Machine Repair, we’ve helped thousands of South Africans restore their machines  from Breville and De’Longhi to Jura and Saeco. Below we answer the most common questions about pricing, turnaround times, parts, warranties, and service coverage.

Repairs typically range from R800 – R2,500, depending on the issue and parts required. We provide a transparent quote before starting any work.

No — if you approve the repair, the call-out fee is waived. Only the repair cost applies.

Yes. Diagnostics and quotes are provided free of charge.

Yes, most machines can be repaired as long as parts are available. We handle both domestic and commercial coffee machines.

  • Leaks and broken seals
  • Pump and pressure problems
  • Grinder or dosing issues
  • Electrical faults
  • Heating element failures
  • Blocked filters or poor water flow
Minor repairs can often be completed same day, while complex jobs may take 2–3 business days
Yes. We offer same-day and emergency service, including weekends and public holidays.

Absolutely. We only use OEM (Original Equipment Manufacturer) parts for durability and performance.

We recommend using our trusted OEM suppliers, but in special cases, we can work with client-supplied parts.

There are different things you can do to stop the noise. First, you can adjust the thermostat. Second, you can turn off the power and wait for it to cool down. If issue continue, bring it to us, we will inspect and service it if required.

We cover:
  • Johannesburg (Sandton, Randburg, Rosebank, Fourways, etc.)
  • Pretoria & Centurion
  • Durban & KwaZulu-Natal
  • Polokwane & Limpopo We also offer a nationwide courier repair service.
Yes. Our technicians carry fully stocked vans to handle most repairs at your location.
You can ship your machine to us. We’ll repair it and courier it back securely.

We specialize in:

  • Breville
  • De’Longhi
  • Jura
  • Saeco
  • Gaggia
  • Lavazza
  • Bosch
  • Philips
  • La Marzocco
  • Rancilio
  • Carimali
  • Faema
Yes. We service everything from home espresso machines to commercial coffee shop equipment.
You can call us at +27 73 375 6375, email bookings@coffeemachinerepair.co.za, or use our online booking form.
Yes, we can arrange courier pick-up and return at an additional fee.

We accept EFT, card, and cash.